Information and knowledge in complex organizations

Abstract

The organizations are experiencing an extremely competitive epoch, consequence of the globalize economy, of the countries acting in partnership from geographical regions, of more demanding consumers, finally, as a result of a series of circumstances that, of some way, interfere in his models of management and production. Understanding the organization in its complexity re-dimensions the function of information and knowledge in that scope. Information and knowledge have a fundamental function in corporate environments, because all the activities—developed from their planning up to the execution of the planned actions, as well as all the decisive processes—are supported by information and knowledge. Information and knowledge—inputs of the organizational activity—are to be better managed. For that, the agents are to understand the macro and micro environments of information/knowledge that form the organization and interact with the society; and, as well, are to perceive the complex contexts—political, economic, social, technological and cultural—, that surround the organizations in the present world. Studying information and knowledge and its management in complex organizations is absolutely necessary, since the persons are, by means of his actions/activities, who develop organizations, doing them more competitive and, so, enabling the social and economic development of the their environment.