Assessing the online reference service of the IIMAS-UNAM library with a time-series model

Authors

  • María del Rocío Sánchez Avillaneda Biblioteca, Instituto de Investigaciones en Matemáticas Aplicadas y en Sistemas, Universidad Nacional Autónoma de México, México
  • Ricardo Martínez Bravo Centro de Investigación en Matemáticas , México

DOI:

https://doi.org/10.54886/ibersid.v3i.3720

Abstract

In this paper, the time-series model is used to assess the e-mail-based online reference service of the IIMAS-UNAM library, with the aim of obtaining a prospective of its future trends.

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Published

2009-09-15

How to Cite

Sánchez Avillaneda, M. del R., & Martínez Bravo, R. (2009). Assessing the online reference service of the IIMAS-UNAM library with a time-series model . Ibersid: Journal of Information and Documentation Systems (ISSNe 2174-081X; ISSN 1888-0967), 3, 35–47. https://doi.org/10.54886/ibersid.v3i.3720

Issue

Vol. 3 (2009)

Section

Articles

License

Copyright (c) 2009 Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

© 2007- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.