Orientation and localization as usability factors: empirical analysis in the city council web portals of the Community of Madrid

Authors

  • Joaquín López del Ramo Departamento de Ciencias de la Comunicación 2, Facultad de Ciencias de la Comunicación, Universidad Rey Juan Carlos, España
  • Pablo R. Prieto Departamento de Ciencias de la Comunicación 2, Facultad de Ciencias de la Comunicación, Universidad Rey Juan Carlos, España

DOI:

https://doi.org/10.54886/ibersid.v3i.3747

Abstract

Usability analysis of the official web portals of the 17 city councils of the Community of Madrid with more than 50.000 inhabitants during the year 2008. The basic objectives are measuring the efficiency levels, detecting trends, comparing and cataloguing the components of their usability routines. The results show that the ease of localization and orientation is closer to the ideal standard than certainty in navigation. The indicators with better results were: lettering, search engines, labelling and legibility. The main conclusions are: a) The general treatment of these usability factors is at acceptable levels, but there are differences in the individual components. b) It is easier for the user to know where he is than where he can go. c) The users would not find great differences between the analyzed web portals

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Published

2009-09-15

How to Cite

López del Ramo, J., & Prieto, P. R. (2009). Orientation and localization as usability factors: empirical analysis in the city council web portals of the Community of Madrid . Ibersid: Journal of Information and Documentation Systems (ISSNe 2174-081X; ISSN 1888-0967), 3, 255–260. https://doi.org/10.54886/ibersid.v3i.3747

Issue

Vol. 3 (2009)

Section

Articles

License

Copyright (c) 2009 Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

© 2007- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.