The internal information communication and mediation processes inside an industry of the sugar and alcohol sector in the State of São Paulo
DOI:
https://doi.org/10.54886/ibersid.v8i0.4147Keywords:
Sugar-alcohol industry, Information communication, Information mediation, Information mediation agentsAbstract
An analysis is presented of the mediators and the internal flow of information in three departments of a high-productivity ethanol industry in the region of São José do Rio Preto, São Paulo. The research project was defined as a case study of non-probability sampling using interviews, surveys and fieldwork diaries. The research subjects were managers, administrative assistants and technicians of the quality control, human resources and occupational safety departments. As a result, the information flows, the mediators and noises disturbing the internal information flows were identified.
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
© 2007- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.