Citizen participation in library management: theoretical reflections and practical application
DOI:
https://doi.org/10.54886/ibersid.v11i2.4428Keywords:
Citizen participation, Public management, Library management, Public Library of SalamancaAbstract
Citizen participation is a concept that is increasingly present in the literature on the management of public services in general and of libraries in particular. This concept refers to the gradual inclusion of citizens in the decision making of services. This paper aims to demonstrate that citizen participation can be understood as a basic element of library management, allowing to know what citizens want and to manage library services more efficiently and effectively. For that, first the characteristics of citizen participation and its advantages are defined. Secondly, indicated the experience at the Salamanca Public Library is presented, which confirms the applicability of participatory dynamics to establish a normalized relationship with the community and promote active citizenship. The article concludes by reflecting on the application of this movement in the librarian environment.
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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
© 2007- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.