The day-to-day use of technogies during the Covid-19 pandemic

new gaps in digital communication

Authors

  • Michela Montesi UCM

DOI:

https://doi.org/10.54886/ibersid.v17i1.4847

Keywords:

Information and Communication Technologies, ICT, Information behaviour, Covid-19 pandemic, Pandemics, Digital participation, Information materiality

Abstract

This research aims to analyze the use of Information and Communication Technologies (ICT) during the Covid-19 pandemic, based on everyday experiences. With this purpose, 17 interviews were carried out in the “new normal” stage between February and May 2021, with an average duration of 39 minutes. Interviews were carried out and then analyzed according to grounded theory. Participants’ experiences and reflections on the use of ICTs during the pandemic allow to see their limitations and strengths, along the two main notions of flexibility and rigidity of the space of interaction. ICT flexibility emerges as an advantage and a li­mitation at the same time. On the other hand, the intensive use of ICT during different pandemic stages, positions participants in a space of interaction which is different from the usual space of interaction, by inhibiting spontaneity and the establishment of peripheral connections. As a result, fractures and new digital divides arise which are intrinsic to the digital world.

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Author Biography

Michela Montesi, UCM

Michela Montesi es profesora ayudante en la Facultad de CC de las Documentación de las UCM desde 2008. Anteriormente ha trabajado como investigadora en la Universidad de Ámsterdam. Ha publicado numerosos artículos en revistas internacionales. Sus áreas de investigación comprenden la comunicación científica y evaluación de la ciencia, los comportamientos informativos especialmente en la Web, y el papel de la creatividad en los procesos creativos.

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Published

2023-06-15

How to Cite

Montesi, M. (2023). The day-to-day use of technogies during the Covid-19 pandemic: new gaps in digital communication. Ibersid: Journal of Information and Documentation Systems (ISSNe 2174-081X; ISSN 1888-0967), 17(1), 59–71. https://doi.org/10.54886/ibersid.v17i1.4847

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Section

Articles