Quality programs in Brazilian libraries: overview and perspectives
DOI:
https://doi.org/10.54886/scire.v9i1.1456Abstract
The library institutions engaged in quality programs in Brazil are researched to establish a map of the Brazilian reality. Quality programs based on ISO9000 and the Brazilian quality awards were focused. In Brazil, those programs have been very diffi cult to implement due to little information about the subject, the high cost of the programs, and the managers’ lack of competence. The authors suggest that the managers prepare themselves and their staff carefully for the processDownloads
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Copyright (c) 2003 Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
© 1996- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.