Quality programs in Brazilian libraries: overview and perspectives

Authors

  • Waldomiro Vergueiro Departamento de Biblioteconomia e Documentação, Escola de Comunicações e Artes, Universidade de São Paulo, Brasil
  • Telma de Carvalho Serviço de Documentação Odontológica, Faculdade de Odontologia, Universidade de São Paulo, Brasil

DOI:

https://doi.org/10.54886/scire.v9i1.1456

Abstract

The library institutions engaged in quality programs in Brazil are researched to establish a map of the Brazilian reality. Quality programs based on ISO9000 and the Brazilian quality awards were focused. In Brazil, those programs have been very diffi cult to implement due to little information about the subject, the high cost of the programs, and the managers’ lack of competence. The authors suggest that the managers prepare themselves and their staff carefully for the process

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Published

2003-06-01

How to Cite

Vergueiro, W., & de Carvalho, T. (2003). Quality programs in Brazilian libraries: overview and perspectives. Scire: Knowledge Representation and Organization (ISSNe 2340-7042; ISSN 1135-3716), 9(1), 75–83. https://doi.org/10.54886/scire.v9i1.1456

Issue

Section

Articles