Seeking, accessing, sharing and using information in Brazilian micro and small enterprises

Authors

  • Luana Maia Woida Faculdade de Tecnologia de Garça

DOI:

https://doi.org/10.54886/ibersid.v13i1.4556

Keywords:

Business information, Information needs, Information sources, Information use, Brazil, Micro- and small enterprises

Abstract

Information search, access, sharing and needs ofentrepreneursof small and medium-sized enterprises in Brazil was researched using exploratory and descriptive methods. Thedata was gatheredbylocal innovation agents of the government programme LIA from entrepreneurs of18 São Paulo Estate cities. Resultssuggest that there is no information sharing, thataccess to information is restrictedtoa small group of employees, and thatthey do not access information as often as they should, and when they do, they follow informal procedures. In addition, information is underutilized,a lot of informationfrom customers is ignored, andinformation obtained from the external environment is not used to improve or innovate the business, itsproducts, services and processes. Business processes are not recorded systhematically, making them difficultto access. So, SMEsdo not have the systematized information environment that is needed to reach a highdegree of innovation.

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Author Biography

Luana Maia Woida, Faculdade de Tecnologia de Garça

Pós-doutora em Documentação pela Universidad Carlos III de Madrid (Espanha). Doutora e mestre em Ciência da Informação pela Universidade Estadual Paulista (UNESP). Graduada em Administração pela Universidade Estadual de Londrina (UEL). Professora no Programa de Pós-Graduação em Ciência da Informação da FFC/Unesp/Campus de Marília. Professora na Faculdade de Tecnologia de Garça (FATEC), Centro Estadual de Educação Tecnológica Paula Souza (CEETEPS). Orientou no Programa ALI – SEBRAE de Inovação entre 2016 e 2017. Pesquisadora em cultura informacional, cultura organizacional, comportamento organizacional, inteligência competitiva, gestão da informação, gestão do conhecimento e ciência da informação.

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Published

2019-06-20

How to Cite

Woida, L. M. (2019). Seeking, accessing, sharing and using information in Brazilian micro and small enterprises. Ibersid: Journal of Information and Documentation Systems (ISSNe 2174-081X; ISSN 1888-0967), 13(1), 51–56. https://doi.org/10.54886/ibersid.v13i1.4556

Issue

Vol. 13 No. 1 (2019)

Section

Articles

License

Copyright (c) 2019 Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

© 2007- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.