The relationship between knowledge management and organisational memory as portrayed by Brazilian databases
DOI:
https://doi.org/10.54886/ibersid.v17i2.4888Keywords:
Knowledge management, Organizational memory, Critical success factor, Deployment model, BrazilAbstract
Considering that only knowledge can create sustainable competitive advantages so that organizations can deal with contemporary challenges, and that these advantages can only be enjoyed through organizational memory, this study carried out a bibliographical survey on knowledge management, knowledge management implementation models, critical success factors of knowledge management and organizational memory. The searches, from 2008 to 2021, were carried out in the Base de Dados de Periódicos em Ciência da Informação and in the Scientific Electronic Library Online. A total of 435 records were retrieved which, after eliminating inconsistencies and duplications, resulted in 243 valid records. Through this survey, it was possible to verify the situational analysis of the studies involving the subjects studied, as well as the relationship between them, in the last 14 years, which, as a result, has made it possible to affirm that these subjects are in evidence, but that the relationship between them needs to be further explored. It is believed that conducting studies such as this can contribute to the consolidation of knowledge management, organizational memory, and Information Science, in addition to collaborating to have more successful cases of knowledge management in organizations.
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© 2007- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.
